🔁 Return & Exchange Policy — Shishcart.com

At Shishcart, customer satisfaction is our top priority. We strive to ensure that your shopping experience is seamless and satisfying. However, if you receive a defective product, we’re here to help.

📦 Returns

  • We accept returns only for defective products.
  • The product must be returned in its original packaging and condition.
  • A return request must be initiated within 7 days of delivery.
  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.

Note: Products damaged due to misuse, mishandling, or improper installation will not be eligible for return.

🔄 Exchanges

  • We accept exchanges for defective or damaged products.
  • To request an exchange, please contact our support team with images or videos of the defective item.
  • We will process the exchange once the original item is returned and verified.

📬 How to Request a Return or Exchange

  1. Call us at +91 63582 74182 with your order ID and details of the issue.
  2. Attach clear photos/videos of the product showing the defect.
  3. Our team will respond within 1–2 business days with the next steps.

❗ Important

  • We currently offer returns and exchanges within India only.
  • Shipping charges (if any) are non-refundable.
  • This policy applies to all products listed on www.shishcart.com.